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Chapter 3

The informations used in this undertaking was gathered by directing the difficult and soft transcript of questionnaires to 100 respondents limited in Singapore. These respondents are working people from different type of organisations in Singapore. Questionnaires were produced merely in English linguistic communication and the informations are covered merely for twelvemonth 2010.

3.2. Methodology

There are two research inquiries that would be considered to transport out the research method for this paper. These research inquiries will be tested subsequently on utilizing different statistical trial which is appropriate to each research inquiries. The three research inquiries are:

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Is there any relation between company public presentation and the four position of balanced scorecard?

Do all of the 4 positions of balanced scorecard give the same influence to the degree of director occupation satisfaction?

By utilizing these research inquiries, several inquiries in the questionnaire had been made to garner replies from the respondents which so will be linked back to reply the research inquiries.

There are 10 inquiries in the questionnaire. First, inquiries that being asked to the respondents are basic inquiries which inquiring about the respondents themselves, like class of business that they are belong to, place in the company and their highest degree of instruction.

As for the undermentioned inquiries in the questionnaires, respondents will be asked about inquiries which are largely related to the research inquiries.

3.2.1. Research Question 1

Is there any relation between company public presentation and the four position of balanced scorecard?

As concluded by Manoj Aanand, B S Sahay, and Subhashish Saha ( 2005 ) , among the four position of balanced scorecard, fiscal position was the most of import position followed by client position, stockholder position, internal concern position, and larning and growing position.

Based on the survey by Manoj Aanand, B S Sahay, and Subhashish Saha in India in 2005, this paper will prove whether the statement stated by them is valid in Singapore today.

These are the hypotheses harmonizing to the research inquiry:

H0: There is no correlativity between company public presentation and the four position of balanced scorecard

H1: There is a correlativity between company public presentation and the four position of balanced scorecard

The statements above will be tested as hypotheses in order to acquire an reply to the research inquiry 1. The inquiry is seeking to pull the fact that there is a correlativity between the company public presentation and the four position of balanced scorecard. Furthermore, I would wish to happen out whether the correlativity is positive or possibly negative. From these four balanced scorecard I would besides analyze which position is impacting the company public presentation the most. This analysis will assist the company to concentrate on the most important position of balanced scorecard to acquire the full benefit of it.

Research Question 1 will be tested by utilizing Pearson product-moment correlativity coefficient ( PMCC ) .

Pearson product-moment correlativity coefficient ( PMCC )

Subsequently on, the trial will be conducted on 2 inquiries in the questionnaire which are Q5 and Q6. Those inquiries in the questionnaire will be designed in such a manner that used 5 points graduated table.

This trial is used to depict the relationship between variables. The coefficient of the correlativity may run from -1.00 to +1.00 where the exact sum of -1.00 or +1.00 indicates a perfect relationship. Positive consequence ( from 0 to +1.00 ) tells us that there is a direct relationship between the variables, when one variable additions, the other will besides increase. On the other manus, negative consequence ( from 0 to -1.00 ) tells us that there is an indirect relationship between the variables, when one variable additions, the other will diminish. This correlativity trial conducted in this survey will be generated utilizing SPSS statistic plan.

H0: ? = 0 ( There is no correlativity between company public presentation and the four position of balanced scorecard )

H1: ? ? 0 ( There is a correlativity between company public presentation and the four position of balanced scorecard )

Sample correlativity coefficient, normally denoted R, is calculated as followers:

Where Ten and Y are the sample means.

T-test for correlativity expression:

In decision, if the value of the trial statistic ( p-value ) is lower than the significance degree, the void hypothesis will be rejected, bespeaking that there is a important relationship between company public presentation and the four position of balanced scorecard.

3.2.2. Research Question 2

Do all of the 4 positions of balanced scorecard give the same influence to the degree of director occupation satisfaction?

As argued by Laurie L. Burney and Nancy J. Swanson ( 2010 ) by implementing balanced scorecard in the company, directors that worked in the company will experience more satisfied towards their ain occupation. Those directors will experience that they become better informed about the actions wanted by the house.

Based on the survey by Laurie L. Burney and Nancy J. Swanson, this paper will prove whether each of the balanced scorecard positions give the same influence to the satisfaction degree of directors.

These are the hypotheses harmonizing to the research inquiry:

H0: All of the 4 position of balanced scorecard give the same influence to the degree of director occupation satisfaction.

H1: Not all of the 4 position of balanced scorecard give the same influence to the degree of director occupation satisfaction.

The statements above will be tested as hypotheses in order to acquire an reply to the research inquiry 2. The inquiry tries to pull a fact that the degree of director ‘s occupation satisfaction is straight influenced by the 4 positions of balanced scorecard every bit.

Job satisfaction is one critical issue to understand overall organisation effectivity. Basically, occupation satisfaction refers to how an single worker feels about their peculiar occupation in the house where they worked in. Through balanced scorecard system, it is expected that directors would understand more about the behaviors desired by the house. Furthermore, normally company would confront job such as non holding adequate information to execute their occupation which is negatively related to occupation satisfaction ( Penney and Spector, 2005 ; Spector, 1997 ) . As an result from this undertaking, BSC may give positive consequence to director ‘s work satisfaction through its 4 position.

Research Question 2 will be tested by utilizing One -Way Anova ( Parametric Test ) .

One -Way Anova ( Parametric Test )

This trial will be conducted on 4 inquiries in the questionnaire which are Q7, Q8, Q9 and Q10. The inquiry will be design in such a manner that respondents are asked to rate the influence of every balanced scorecard positions toward their occupation satisfaction degree.

This trial is used to prove the equality of 3 or more agencies by utilizing the discrepancies.

H0: µ1= µ2= µ3= µ4 ( All of the 4 position of balanced scorecard give the same influence to the degree of director occupation satisfaction )

H1: µ1? µ2? µ3? µ4 ( Not all of the 4 position of balanced scorecard give the same influence to the degree of director occupation satisfaction )

The expression for the assorted amounts of squares are as follows:

SSE = SST – Social security administration

Ten = sample value ith point in the jth sample

n = entire sample size

Xj = sample value of jth sample

nj = size of the jth sample

We will acquire the several discrepancies if we divide the amount of squares of SSA and SSE which are as follows:

F-test expression:

P-value:

Degrees of freedom = k-1

Degrees of freedom = n-k

These two values will be used to happen the critical values for the F statistic and helps us to cognize whether the p-value is less than or more than the significance degree.

Decision:

Null hypothesis will be rejected if important value from the trial is lower than 5 per centum.

3.2.3. Restriction

There are some restrictions exist in this paper. The sample size of this paper might be excessively little to reflect the existent perceptual experience of balanced scorecard pattern in Singapore work life. Furthermore, the informations collected from this survey are limited for twelvemonth 2010 and all the reply from the respondents are deemed to be truth since they were the lone beginning this paper could acquire.

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